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Delivery + Return

Complimentary Worldwide Shipping

Weekdays and Weekends | 5 + 2 offers complimentary worldwide shipping on all orders. All orders are delivered Monday through Friday between 8 am and 5 pm. As every piece of jewellery is handcrafted and custom-made, delivery time will vary depending on varying circumstances. Please allow an approximation of 20 working days to craft each unique piece of jewellery.

Please keep in mind that our delivery times should be used as a guide only and are based on time from approved payment. Weekdays and Weekends | 5 + 2 cannot take responsibility for customs clearance delays or failed payment approvals, though, we will try to minimise any potential delays.

5 + 2 has a 14-day return and exchange policy, which means you have 14 days after receiving your item to request a return and exchange. Returned items must comply with our returns policy.

As each piece is made to order, Weekdays and Weekends | 5 + 2 do not accept any returns, refunds or exchanges, all sales are final. In an unfortunate and rare occasion that an item is defective by default, you would have 14 days to return the defective product to us and exchange for a new one. To be eligible for an exchange, your item must be in the same condition that you received it, unworn, undamaged and unused, with tags, and in its original packaging. You’ll also need the receipt, proof of purchase and all documents provided with the jewellery. Your exchanged product or service will have to be the same design, size and material.

To start a return, you can contact us at support@weekdaysandweekends.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.